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COMPANY COMPLIANCE

Ethical and lawful conduct is a top priority for the Oetker-Group (Create Better Group's parent company) in its own business activities and in its relationships with all business partners and customers. Due to the strong international growth of the Oetker-Group and the increasing legal requirements, the topic of Compliance therefore has become considerably more important. Therefore, a Compliance Management System was developed for the entire Oetker-Group.

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Within the framework of this system, a Compliance Organisation was established whose Compliance Officers are available as neutral and independent contact persons for any questions in relation to the topic of Compliance.

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Furthermore, the Oetker-Group has established a whistleblower procedure that enables individuals, companies and other organisations to report violations of applicable law (e.g. bribery, fraud, violation of human rights and environmental regulations), of the Oetker-Group's internal guidelines (e.g. Code of Conduct) or of the Oetker-Group's Supplier Code of Conduct or concerns regarding a potential or actual violation of these regulations.

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If you have any information about possible violations of the law concerning a company of the Oetker-Group, you have various options for sending us your information, also absolutely anonymously via our Compliance Hotline System.

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Within the framework of rules of procedure, we have defined the internal responsibilities and the handling of hints and complaints.

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The following reporting channels are available:

  • Compliance Hotline of the Oetker-Group – Anonymous message submission: https://coho.oetker-group.com

  • Reporting by e-mail to the Compliance Organisation of the Oetker-Group: compliance@oetker-group.com

  • Reporting by letter to: Dr. August Oetker KG, Corporate Compliance Committee, Lutterstraße 14, 33617 Bielefeld, Germany

  • Reporting by telephone via a (free) telephone service using a voice message

  • Reports by employees of the Oetker-Group to the management, supervisor, (Group) Compliance Officer or otherwise designated contact person of the respective subsidiary (e.g. in the course of a personal conversation).

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We will carefully examine the matter and, if necessary, take necessary measures. 

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