15th July 2021

Create Better Group upgrades to Oracle Netsuite

Create Better Group, which houses highly regarded platforms The Cake Decorating Co., Cake Craft Group, and Cake Stuff, today announces it has successfully implemented Oracle NetSuite as their Enterprise Resource Planning (ERP) provider.

Create Better Group is excited to partner with Oracle to provide a scalable solution for their back office operations and financial business processes. After evaluating multiple potential partners, NetSuite was selected as the optimum solution within the ERP world to provide the best multi subsidiary financial control and order processing capabilities. The implementation, which began in January 2021 and finished in May 2021 will see Create Better Group benefiting from Oracle NetSuite’s comprehensive financial management capabilities, revenue management, billing solutions, inventory and supply chain management, and supports the groups aggressive growth plans for 2021 and expansion into new territories.

Graham Linney, Chief Financial Officer at Create Better Group, commented, “It’s not just about facilitating and tracking the speed and accuracy of delivery, it’s also about ensuring we hold the right levels of the right stock that our customers want, and NetSuite is helping us to monitor this in real-time to ensure we meet and exceed our customers’ expectations. The integration has gone extremely smoothly and we are already meeting the highest customer expectation levels as well as maintaining an efficient working environment. As our expanding supplier base from all over the world adds new products and fresh ideas to our already exciting offering, then it’s reassuring to know that we have the means in place to control and deliver on an exciting future for our customers.

Changing ERP systems whilst trying to maintain a high level of service to our customers was no easy task. Our internal project manager, Ash Watson, along with her support team, has performed fantastically, and its only through hard work and dedication that we were able to overhaul our system architecture within a 4-month period.”

Oracle NetSuite provides an integrated business system that includes cloud-based financials, Enterprise Resource Planning (ERP) and omni-channel commerce software that runs the business of more than 26,000 customers in 215 countries and territories.